Why Buy From New Moon Ski & Bike Shop

Why buy from New Moon Ski & Bike Shop when you can buy from the ski shop down the street, or another ski shop online? Here's how you can trust New Moon with all of your Nordic needs:

Customer Service

The most important thing to all of us here at New Moon is customer service. Our knowledgeable staff works with customers to find the products that will help them have a great XC ski experience – whether they buy a ski hat or a ski package! We also carry the best products in the industry, and we use everything we sell.

Orders are usually shipped the same day, and all products carry a return policy.

Experience

Need to know which base layer to take on your trip to Whistler or how the Birkie trail is this season? How the Fischer 812 camber kicks in steep uphills compared to the Rossi C1 or C2 or just what hat best matches the new ski jersey you are buying? No matter what your question, we have an extremely knowledgeable staff who can help you find out the information you need to make the best decision for you. Everyone here not only works in the Nordic field, they live it – every day.

Both Joel and Chris have an extensive knowledge of every aspect of cross country skiing. Together with the rest of our exceptional staff, New Moon is eager to make your ski experience the best ever!

Ski Fitting

How can New Moon accurately fit my skis when I’m not there, on-site?

Since 1976, New Moon has specialized in fitting skis accurately for skiers of all abilities – from beginners to experts.

Joel, Chris and Eric use a combination of factors to make sure that every customer gets the right fit. First they gather information using your skier profile and often a phone call to answer not only some obvious questions such as height, weight and ability, but also some more in-depth questions such as what types of trails you will be skiing in what part of the country, if you plan on racing or your placement in some races you’ve already participated in. All of this information helps narrow down which skis will be right for you.

After working with you to make a decision, Joel, Chris or Eric then picks your specific skis, not only by using the manufacturers’ recommendations, but also by a custom ski fit using specific weight to accurately test the pressure profile of the skis on the bench.

That way, New Moon can guarantee that each customer will get the right skis for his or her weight, height, ability and intended use. We are dedicated to making sure all of our customers receive the pair of skis that is exactly the right fit.