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Privacy Policy

New Moon Ski & Bike Shop's Sales Philosophy

Our goal is to make sure that every item we sell helps you to have a  happy and successful outdoor experience. We have been committed to the  sport of cross country skiing for over 30 years, so we know the value of good equipment and the right clothing. We use or have tested everything we sell, so we're confident the products we have chosen to offer you  will serve you well.

Privacy & Security

What information do we collect?

  • We collect information from you when you register on the site, place an order, enter a contest or sweepstakes, respond to a survey or  communication such as e-mail, or participate in another site feature.
  • When ordering or registering, we may ask you for your name, e-mail  address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously.
  • We also collect information about gift recipients so that we can  fulfill the gift purchase. The information we collect about gift  recipients is not used for marketing purposes.
  • Like many websites, we use "cookies" to enhance your experience and  gather information about visitors and visits to our websites. Please  refer to the "Do we use 'cookies'?" section below for information about  cookies and how we use them.

How do we use your information?

We may use the information we collect from you when you register,  purchase products, enter a contest or promotion, respond to a survey or  marketing communication, surf the website, or use certain other site  features in the following ways:

  •  To personalize your site experience and to allow us to deliver the  type of content and product offerings in which you are most interested.
  •  To allow us to better service you in responding to your customer service requests.
  •  To quickly process your transactions.
  •  To administer a contest, promotion, survey or other site feature.
  •  If you have opted-in to receive our e-mail newsletter, we may send  you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the "How can you opt-out, remove or  modify information you have provided to us?" section below. If you have  not opted-in to receive e-mail newsletters, you will not receive these  e-mails. Visitors who register or participate in other site features  such as marketing programs and 'members-only' content will be given a  choice whether they would like to be on our e-mail list and receive  e-mail communications from us.

How do we protect visitor information?

We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained  behind secured networks and is only accessible by a limited number of  persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access  your personal information, we offer the use of a secure server. All  sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Do we use "cookies"?

Yes. Cookies are small files that a site or its service provider  transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to  recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in  your shopping cart. They are also used to help us understand your  preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us  compile aggregate data about site traffic and site interaction so that  we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in  better understanding our site visitors. These service providers are not  permitted to use the information collected on our behalf except to help  us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is  being sent, or you can choose to turn off all cookies. You do this  through your browser (like Netscape Navigator or Internet Explorer)  settings. Each browser is a little different, so look at your browser  Help menu to learn the correct way to modify your cookies. If you turn  cookies off, you won't have access to many features that make your site  experience more efficient and some of our services will not function  properly. However, you can still place orders over the telephone by  contacting customer service.

Do we disclose the information we collect to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your  personally identifiable information unless we provide you with advance  notice, except as described below. It does not include website hosting  partners and other parties who assist us in operating our website,  conducting our business, or servicing you, so long as those parties  agree to keep this information confidential. We may also release your  information when we believe release is appropriate to comply with the  law, enforce our site policies, or protect ours or others' rights,  property, or safety.

How can you opt-out, remove or modify information you have provided to us?

To modify your e-mail subscriptions, please let us know by modifying  your preferences in the "My Account" section. Please note that due to  email production schedules you may receive any emails already in  production.

To delete all of your online account information from our database,  sign into the "My Account" section of our site and remove your shipping  addresses, billing addresses & payment information. Please note that we may maintain information about an individual sales transaction in  order to service that transaction and for record keeping.

Third party links

In an attempt to provide you with increased value, we may include  third party links on our site. These linked sites have separate and  independent privacy policies. We therefore have no responsibility or  liability for the content and activities of these linked sites.  Nonetheless, we seek to protect the integrity of our site and welcome  any feedback about these linked sites (including if a specific link does not work).

Changes to our policy

If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected  after the date of the change. This policy was last modified on August 6, 2011.

Questions and feedback

We welcome your questions, comments, and concerns about privacy.  Please send us any and all feedback pertaining to privacy, or any other  issue.

Online Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Terms and Conditions

Please also visit our Terms and Conditions section establishing the  use, disclaimers, and limitations of liability governing the use of our  website.

Your consent

By using our site, you consent to our privacy policy.